Healt

1

Developing telling
chat in
wellness and companionable care

LO1 Understand
effective
conversation
and social
interaction in health
and social care

LO2 Understand
factors that in?uence
dialogue
and interpersonal
interaction in health
and social care
environments

contexts of communication
forms of communication

theories of communication

interpersonal interaction

environmental factors
affecting communication

communication and language
needs and preferences

2

barriers to communication

Developing effective communication in health and social care

LO3 Understand ways
to cut across barriers
in a health and social
care environment

UNIT
UNIT 11

LO4 Be able to
communicate and
interact effectively
in a health and social
care environment
one-to-one and classify
contexts of communication

communication and
interpersonal interaction
strategies

verbal and non-verbal
communication skills

aids to communication

effectiveness

3

Contexts of communication in health
a nd social care
Health and social care professionals have to develop effective communication
skills in order to work with the diverse range of batch who use and work
within care services.



The two contexts, or types of circumstances, in which
communication and interaction occur are one-to-one and group contexts.

Your assessment criteria:
P1

Explain the role of effective
communication and
interpersonal interaction in a
health and social care context

Effective communication is an important feature of care practice.

P1

One-to-one communication

One-to-one communication occurs when one person speaks with or
writes to another individual. This happens when a care professional
meets with a person who has health worries or personal concerns, such
as during a doctorpatient appointment for example. Lots of oneto-one communication excessively occurs when care professionals meet with
and talk to each other or with...If you want to get a full essay, order it on our website: Orderessay



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